Our hearts go out to all affected by the virus in California and around the world. Rest assured that we’re following all CDC-recommended protocols for cleaning properties and disinfecting surfaces throughout Sanctuary Vacation Rentals inventory of properties.
We’re encouraging all of our staff and cleaners to follow the recommended hygiene directives from the Centers for Disease Control and Prevention—including thorough hand washing, social distancing measures, and prudent actions if they’re feeling ill by staying home from work.
For those of you who with future reservations or considering reserving a property, we are implementing the following measures:
- Our Professional Contract Housekeepers and House Managers are taking extra precautions in your property by further disinfecting all doorknobs, remote controls, surfaces, switches, etc. each time they enter your house with sanitizing products.
- All guest arrive and depart directly to and from their rental property without the need to visit our office in Monterey.
- As officials across the country are cancelling large gatherings and events, we understand some rental guests may have concerns about following through on reservations they have booked at Sanctuary Vacation Rentals. We empathize with their concerns and have relaxed our cancellations policies in an effort to accommodate those concerns.
Thank you to those who have reached out to express concern about our community. We’re doing everything we can to maintain a welcoming and safe environment for our guests. We are putting safety first and will keep you apprised of any developments that affect you—our valued guests.
April 6th, 2020 Update
As indicated on the California Coronavirus Response website everyone in California is required to stay home except to get food, care for a relative or friend, get necessary health care, or go to an essential job. If you go out, stay at least 6 feet away from other people. This order began Thursday, March 19, 2020 and is in place until at least until May 3rd for Monterey County.
For our monthly and / or long-term guests there are resources to have groceries and meals delivered (see below links). Additionally, in certain situations there is a need for essential lodging and Sanctuary Vacation Rentals may be able to help accommodate these lodging needs. Please call us with questions or for more details.
For Local News and Information visit Monterey County Weekly COVID-19 webpage - HERE