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Guest Reviews
★★★★☆ 4.3 of 5 average
Sept 2022 Tuscany by the Sea
by Houston TX
★★★★☆ 4 of 5
Overall Comment
The house was lovely, but had a number of issues. First and foremost was the fact that there was no garage, and the refrigerator was basically two drawers (Euro style). Second issue was the parking. It is impossible to put two cars in front of home, and neighbor was a real a#@hole. He insisted on parking as far up as possible to the property line between the two houses (he had plenty of room behind his car) which required me to parallel park. Not an easy task since the home is on Junipero. We had issues with the internet (was not properly hooked up when the new TV was installed). The backyard was lovely, but was not put together or cleaned. I had to arrange furniture, pull out the cushions and fix the fountain which was not working and full of green slim. Only issue on the fountain was the recirculating hose had come loose. Once all of this was done we really enjoyed the fountain and back yard. Another issue was smoke alarms. I replaced 4 batteries and ultimately we had to replace 2 smoke alarms. They always seemed to start chirping in the middle of the night (it would be good to have a small step ladder at the home as the smoke alarms on the 2nd floor landing are hard to reach). Finally, we had to buy a carpet mat for the dining room rug as it was very slippery when you would come down the step from the kitchen (my wife fell twice). I mentioned this to the House Manager and she advised that one would be installed but that did not happen while we were at the property. All in all the home was lovely, but did not appear to be ready for us to occupy
Submitted on Oct 17, 2022
Response from Sanctuary Vacation Rentals, Inc.
Good Morning and thank you for your in depth review and concerns about the property. We are pleased you enjoyed the home overall and wanted to let you know that most of the items you mentioned above have now been addressed and we are working with the Homeowner to hopefully declutter the backyard a bit more to make it a bit more functional.
Good Value and Good Stay
by Carmel by the Sea CA
★★★★☆ 4 of 5
Overall Comment
This unit was rented for 30 days for 4 employees to share. It is well appointed and there were no complaints. On a cost per person basis, it was a good value. Will consider renting again. Occupant review below:
It has been a great place to stay. Some great features include very short commute, outdoor space, living room, TV, Keurig, grill
Submitted on Aug 17, 2022
Response from Sanctuary Vacation Rentals, Inc.
Thank you for your review, we are pleased your employees enjoyed there stay in this home.
December in Tuscany
by Menlo Park CA
★★★★★ 5 of 5
Overall Comment
Overall a very comfortable place, and very well situated close to town and the woods (for dog walking) and the beach. Size of rooms was good, but could have done with a couple of small desks in the bedrooms to offer an alternate workspace from the dining room table. Appliances were good, and Sanctuary Vacations were very responsive in the event we didn't have everything we needed. Many thanks to their team for making it a great month for us!
Submitted on Jan 3, 2022
Response from Sanctuary Vacation Rentals, Inc.
Thanks for your wonderful review! We are so pleased you enjoyed your stay and that you enjoyed the great location.
Tuscany by the Sea....
by Carbondale Ca
★★★★☆ 4 of 5
Overall Comment
My visit to Tuscany by the sea, started off pretty disappointing as far as many supplies the house lacked, a kitchen trash can, the 2 outdoor propane tanks completely empty, the carpet in living room was dirty with stains and something brown and rancid in the carpet, I even tried vacuuming it out? the couches had dried Cheetos or something that looked like it all around, BUT after cleaning and getting Tim's help fro SVR i was very happy with an excellent location to walk over to the Mission Preserve, such a beautiful place to hike and walk daily along with 11th street straight up to the beach or take a right on San Carlos to great Restaurants. Tha backyard has a most peaceful setting to practice yoga under the pergola or just sit and relax. the sheeting was comfortable the shower/bath upstairs is very diffcult and perhaps safety is not for showering, but bathing is nice. All in all we enjoyed the space. Oh they do need a new pair of scissors in the kitchen, the one was rusty and did not work so well, a little TLC to kitchen appliances could be in order too. "Grant it" is is an older house and location FAB!
Submitted on Jun 3, 2021
Response from Sanctuary Vacation Rentals, Inc.
Thanks for your review of your recent stay in Carmel. We apologize that the start of your stay got off to a bad start and that Tim was able to get you back on track on a quick and timely basis. We have passed along your comments about the Kitchen appliances and will review what we can do to improve the guest experience for your next visit.